Introduction

Welcome to ReportWrite (https://reportwrite.co.za). We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your information when you use our website.

Data Protection Laws

As we operate in South Africa, we comply with the Protection of Personal Information Act (POPIA). Additionally, as our application and database are hosted in Germany (EU), we adhere to the General Data Protection Regulation (GDPR).

1. Information We Collect

1.1 Personal Information
We may collect personal information that you provide directly to us when you register on our site, subscribe to our services, or otherwise interact with us. This may include:

• Name
• Email address
• Contact details
• Any other personal information you provide

1.2 Usage Data
We use Google Analytics to collect anonymous usage data to help us understand how our website is used and improve our services. This may include:

• Your IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on those pages
• Other diagnostic data

2. Use of Personal Information

We use your personal information for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service
• To detect, prevent, and address technical issues

3. Sharing of Personal Information

We may share your personal information in the following situations:

• With service providers to monitor and analyze the use of our service
• If required by law, to comply with a legal obligation or to protect and defend our rights or property

4. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

5. Data Security

We are committed to ensuring the security of your personal information. We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure.

6. Your Data Protection Rights

Under POPIA and GDPR, you have the following rights:

• To access the personal information we hold about you
• To request correction or deletion of your personal information
• To object to the processing of your personal information
• To request restriction of processing your personal information
• To request the transfer of your personal information
• To withdraw consent where we are relying on consent to process your personal information

7. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "effective date" at the top of this privacy policy.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

• Email: info@reportwrite.co.za
• Address: Randburg, Johannesburg, South Africa

Effective Date: 1 July 2024